Korean Air to begin flights from Gatwick

Korean Air will begin flights to Seoul from Gatwick airport in April.

The flights will begin on 29 April 2012 and operate three times per week using a Boeing 777 aircraft in a three-class configuration.

Guy Stephenson, Gatwick Airport’s Chief Commercial Officer says: “We are very excited to welcome Korean Air to Gatwick. South Korea remains one of Asia’s fastest growing economies and an important growth market for the UK. It is critical therefore that the UK has strong connections to this country and we are pleased that the airline has chosen to grow its London-Seoul route from Gatwick. We will work in partnership with Korean Air to help make this route a success and look forward to building a strong, long-term relationship with them.”

Aurigny reduces Guernsey to Gatwick services

Due to essential maintenance work on aircraft, Aurigny has reduced the number of flights it operates between Gatwick and Guernsey for the next five weeks.

Aurigny will not be operating its 8:30 and 16:30 departures from Guernsey nor the return services at 10:00 and 18:00 from Gatwick.

A normal flight schedule will resume on 10 February 2012.

Aurigny’s commercial director Malcolm Coupar said, “Obviously all aircraft have to undergo essential maintenance work. This is an annual process for us and, as we experience lower demand during the opening weeks of the year, this is the optimum period to undertake this work. We apologise for any inconvenience this may cause.”

Woman fined for operating Gatwick parking company without permission

A Burstow resident has been ordered to pay more than £3000 in fines for operating an airport parking business on private land.

Millie Stojanovic, of Church Lane, Burstow, ran Airport Direct, a Gatwick parking company, on her land without planning permission.

Ms Stojanovic was issued an enforcement notice in 2004 by Tandridge District Council. The Council received a complaint in August 2010 and, in July 2011, after another complaint, council officers found approximately 50 cars parked on her land – the area covered by the enforcement notice.

In December Ms Stojanovic pleaded guilty to not complying with a planning enforcement notice by keeping cars parked at Old Orchard in Church Lane and fined £3,300, plus costs of £680 and £15 to the victim support fund.

Councillor Gill Black, chairman of Tandrige District Council’s planning committee, said, “This was an ongoing breach of planning regulations and Ms Stojanovic was fully aware of the enforcement notice and the restrictions this placed on using her land for off airport parking.”

November passenger numbers up at Gatwick

Gatwick Airport witnessed a small increase in passenger traffic in November.

A total of 2,135,300 passengers passed through the airport terminals in November, an increase of 0.6% when compared with November 2010.

Contributing to the increase were a 4.8% increase in European scheduled passengers and a 3.4% increase in domestic passengers.

In a rolling 12-month period (December 2010 – November 2011), Gatwick saw a 5.4% increase in passenger numbers when compared with December 2009 – November 2010. The most notable increase in this time was a 13.5% increase in European scheduled passengers.

Gatwick Express announces Christmas timetable

Gatwick Express has unveiled its timetable for the Christmas and New Year period.

Christmas Eve
For Christmas Eve, a normal service will operate, however, watch out as the last trains will depart earlier than usual:

  • Victoria – last train will leave London Victoria at 20:30
  • Gatwick Airport – last train departs at 21:20

Christmas Day
No trains – a special coach service will operate half hourly.

  • Victoria – coaches start at 06:30 until 16:30, last service will depart 16:45
  • Gatwick Airport – coach services start at 06:30 operating every 30 minutes until 16:30

Boxing Day – 26th December 2011
A half-hourly service will operate

27 – 30 December 2011
A normal timetable will operate with the exception of the following trains:

  • 03:30 and 04:30 from London
  • 04:35 and 05:20 from Gatwick

New Year’s Eve
A half-hourly service will operate on 31 December 2011

New Year’s Day
A half-hourly service will operate on 1 January 2012

Busy Christmas expected at Gatwick

More than a million people are expected to pass through Gatwick Airport over the Christmas and New Year period – 16 December and 2 January.

The busiest day will be Friday 23 December when 60,000 passengers are expected to depart from the airport.

Popular destinations this Christmas include Geneva, Dublin, Madrid, Orlando and Dubai.

To get passengers into the festive spirit, Gatwick has installed a snow slide in the North Terminal. There are also Christmas market stalls, a samba band and performances by local choirs and musical groups.

This year has seen the launch of Gatwick’s 38th Christmas Charity Appeal with all money raised going to Gatwick Airport’s charity partner, Travel Care and St Catherine’s Hospice. Last year’s charity appeal raised more than £2,000 and the airport is hoping to exceed the amount this year.

Tina Oakley, Gatwick Airport’s HR Director said, “Supporting our local community and making the airport experience an enjoyable one is important to us at Gatwick, especially during the festive period, which is why we are celebrating this year’s Christmas Charity Appeal in a big way.

“Throughout this month, we have planned a whole range of festive activities to entertain more than one-and-a-half million passengers expected to travel through the airport. Passengers can take a thrilling ride down our snow slide, buy treats from the Christmas markets and listen to performances from over 20 local choirs and music groups. There really is something for everyone this Christmas at Gatwick.”

Gatwick Parking Company Wins Top Award

Eco Parking has won the Essential Travel Car Park Attendant of the Month award from www.essentialtravel.co.uk in association with the British Parking Association.

The coveted award is voted for by thousands of Essential Travel customers who book their great value Gatwick Airport meet and greet parking on the price comparison website each month.

And for this month, December, the award was presented to Sean McCarthy of Eco Parking– who showed ‘exemplary performance, professional attitude and dedicated customer service’.

Eco Parking, a division of Help-Me-Park, pride themselves on their customer service and attention to detail. Details that include fully uniformed and insured drivers, a courtesy call whilst the customer is en route to the airport to reconfirm details and ETA, safe and secure parking facilities, as well as a 24 hour telephone contact number – something many car parking firms do not provide.

Meet and greet parking at Gatwick Airport’s South and North Terminals with Eco Parking and Help-Me-Park gives passengers total peace of mind that their vehicle will be parked safely and securely by driving professionals. The secure parking facility boasts double fencing around the entire perimeter, is floodlit, has CCTV and 24/7 alarm monitoring. The meet and greet service operates 24/7, 365 days a year. It is the ideal choice for families, time pressed business travellers, elderly and disabled passengers, negating the need for timely waits for courtesy buses to the airport from remote car parks. Prices are from just £53 per week.

Speaking about the award, which is through a mixture of outstanding customer service, time keeping, and service ethics, Sean says “It’s really great to get the award. I would like to say that this is an award for the whole team. We all work really hard and this could not have been achieved without the commitment of all the guys here.”

Sean wins a month’s supply of his favourite biscuits, which are … Jammy Dodgers! And finds his place on Essential Travel’s ‘Parking Attendant of the Month Hall of Fame’.

Essential Travel offers a whole host of reputable companies offering a complete range of holiday extras, including airport parking across the UK, travel insurance and airport lounges. The site offers guaranteed best price, with no hidden extras or charges.

Congratulations again Sean!

Gatwick Express installs new ticket gates

From today, 12 December 2011, passengers wishing to travel on the Gatwick Express service will be unable to purchase tickets onboard trains.

The ticket changes coincide with the testing of new ticket gates, which have been installed at Gatwick Airport station and London Victoria station.

The ticket gates will be manned by Gatwick Express Customer Service Hosts, who will also sell tickets – tickets can also be purchased online, or at ticket offices or ticket machines. An additional eight ticket machines have been installed at both Gatwick and Victoria stations.

The new ticket gates will be fully operational by 31 December 2012.

De-icing equipment problems leads to Flybe delays from Belfast

A malfunction of de-icing equipment this morning, 5 December 2011, meant delays to Flybe flights from Belfast City Airport.

Eight flights were affected by delays, including the Belfast to Gatwick service to London Gatwick, which was scheduled to depart at 06:45 but was delayed until 07:23. The longest delay was to the Belfast to the 06:55 Glasgow flight which finally left Belfast at 10:00.

Flybe apologised for the fault.

Border Agency strike could cause significant delays at Gatwick

Public sector unions will take industrial action tomorrow in protest against pension reforms and significant delays are expected at Gatwick Airport when Border Agency staff join the strike action.

Discussions between the airport and its airlines have taken place in a bid to ease disruption caused by the industrial action. Some airlines have also taken measures to offer passengers the option of rebooking their flights to reduce passenger numbers disruption.

Airlines offering rebookings include: British Airways, Virgin and Flybe (for international passengers with connecting flights).

Gatwick has drafted in hundreds of volunteers to provide support and assistence and Gatwick Police has said it will be supporting the airport.

Scott Stanley, Gatwick Airport’s Chief Operating Officer said: “Gatwick continues to work closely with the UK Border Agency and its airlines to ensure robust contingency measures are put in place to ensure disruption to passengers and airport operations is kept to a minimum.

”We have had face to face meetings with our major airline carriers to discuss contingency plans for the day and have called on them to offer their arriving passengers the opportunity, where possible, to rebook their flights either in the days immediately before or after the 30th November. We would advise passengers to check with their airline to find out what plans and arrangements have been put in place.”

“We recognise that this will be a challenging time for all airport passengers, and we would warn passengers to be prepared for the potential for significant disruption at the border zones on the 30th November.

“Unfortunately, airport staff can not man the desks at the Border Zone but we will provide all necessary assistance to the Border Agency and we are determined to make sure that the needs and welfare of all our passengers will be met on the day.”

Tips to help avoid delays:

  • Use e-Passport gates where available
  • Have travel documents, including passports, ready
  • Fully complete landing cards
  • Stay in family groups.