Gatwick wins Dementia Innovation Award

Gatwick Airport and its special assistance provider, OCS, have won the Dementia Innovation Award – part of the Alzheimer’s Society’s Dementia Friendly Communities initiative – for the successful introduction of a hidden disability lanyard.

The airport, which is committed to becoming an internationally recognized dementia-friendly airport, has ensured that every member of its assistance team has had Dementia training.

More than 3,000 request for hidden disability lanyards have been received since their introduction. The lanyards give support staff discreet signals that the passenger, a family member or carer, requires assistance.

Alzheimer’s Society’s Chief Executive, Jeremy Hughes, said: “Dementia is the biggest health and social care issue facing our society and there’s no question that it has a profound and devastating impact for many – but the actions of Gatwick and the OCS Group and others like them are helping to raise better awareness, break down stigma and make our communities more dementia-friendly.

“What makes our winners so remarkable is the way they use their imagination, energy and enthusiasm to inspire others. Gatwick and the OCS Group have gone that extra mile to make a bigger difference in their community for people with dementia and they will inspire others to follow their example in all walks of life.”

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